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Warning after a Number of People Receive Pension Scam Call

November 26, 2012, 11:38 am

We understand that a small number of our members and pensioners from NHS and Teachers schemes have received recorded phone messages from an organisation presenting itself as “The Pensions Helpline” or”your pension provider”.

From what we have been told, the recordings suggest that “people born after 1952” are due a”bonus” or that “you may be at risk of losing part of your pension”. Recipients are prompted to press a number between 1 and 9 to continue the call.

It is of concern that people receiving these messages may believe that they are being contacted by their pension provider and that personal or financial information may be given as a result of one of these calls.

We wish to draw attention to this scam and have been raising awareness amongst our colleagues that our pension providers do not cold call in this manner and never requests bank details over the phone.

Available evidence suggests that this is a UK-wide scam not specifically targeting GMP members and pensioners. Nevertheless, we treat such risks very seriously and has taken a number of steps to ensure that relevant organisations are aware of the risk of fraud and are taking appropriate countermeasures.  This includes contact with Action Fraud to highlight the scam and awareness raising amongst counter fraud contacts within other public bodies.

Our advice to is as follows:

  • Put the phone down on unsolicited telephone calls.
  • Never give personal or financial information out to anyone who cold calls you on the telephone.
  • Report any scams to Action Fraud online.
  • Help reduce unsolicited calls by registering with the Telephone Preference Service.

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